Recent Question/Assignment

QAT Form F004
Student Assessment Cover Sheet
Student Name Student Number
Course Code
BSB40507 Course Name Diploma of Business Administration
Unit Code BSBADM504B Unit Name Plan or review administrative systems
Assessor’s Name Darren Creed Due Date 21 Nov 14
Assessment Number Assessment 1

I confirm that the attached work is entirely my own, except where other writers have been referenced. I I confirm that this assignment has not been submitted before at QAT or other institutions. I understand that plagiarism and other forms of cheating will result in academic penalty.
By submitting this assessment, I agree that:
• I have and read and understood the details of the assessment
• I understand the conditions of the assessment and the QAT appeals process
• I have two weeks from the due date of this assessment in which to resubmit, if I am deemed unsuccessful.
Student’s Signature
QAT Assessor to complete
Initial Submission Resubmission 1 Resubmission 2
Date Satisfactory (S)
Unsatisfactory (U)
Did Not Submit (DNS) Resubmission required
(Y/N) Date Satisfactory (S)
Unsatisfactory (U)
Did Not Submit (DNS) Resubmission required
(Y/N) Date Satisfactory (S)
Unsatisfactory (U)
Did Not Submit (DNS)

By signing this document, assessors are acknowledging that they have:
• marked the assessment against the relevant performance criteria and/or marking guide;
• entered the results onto the Student Achievement Summary in the student’s academic folder, and submitted the results to Admin;
• provided feedback to the student, and/or advised the student of their final result
Assessor’s Signature Assessor’s Signature
Assessor’s Signature
Date Date
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Plan or review administrative systems
Assessment 1
By submitting this assessment I agree that:
• I have read and understood the details of the assessment
• I understand the conditions of the assessment and the appeals process
• I understand the rules and consequences of plagiarism or suspected plagiarism
• I agree to participate in the assessment
I declare that, to the best of my knowledge and belief, this assignment is my own work, all sources have been properly acknowledged, and the assignment contains no plagiarism.
Student Name:
Student ID: Due date:
I declare that all work completed in this assessment is my own.

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Administrative systems project
Submission details
Student Name Student No.
Assessor’s Name
Assessment Date/s Time/s
The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
Performance objective
The candidate must demonstrate ability, knowledge and skills in planning or reviewing new or revised administrative systems, and procedures for implementing, monitoring and reviewing the system.
Assessment description
Administrative systems, like any workplace systems, require managers to conduct reviews, plan changes, implement changes, and continually monitor and make modifications to meet customer and staff needs.
For this assessment, you must nominate a workplace and identify a change required to its’ administrative systems. This can be either a:
• New administrative system (it could be for a new or expanding business. It could be your own business).
• Modification to an existing administrative system.
You must follow a process of planning/reviewing, implementing and monitoring this change to the administrative system.
Essentially, your role will be similar to that of a project manager.
Note: Overall the project doesn’t need to have been successful or even complete, however, you must provide evidence that you performed your role as project manager competently and that you carried out the tasks as specified below.

1. Identify a workplace – and identify an administrative system that requires review or planning.
2. Plan or review the system:
a. identify requirements
b. obtain quotations
c. select suppliers or developers.
3. Implement the system:
a. develop implementation strategies
b. obtain staff participation
c. define and communicate procedures
d. provide training and support
4. Your firm has engaged 12 temporary staff on 4 month contracts to cater for a new project. Identify how your Administration system will:
a. deal with this contingency.
5. Ongoing maintenance of the system outline:
a. monitor system
b. continually improve
c. address training needs.
The workplace project that you select must be:
• For a new administrative system or a modification to an existing administrative system.
• Approved by your assessor (meet the requirements for an administrative system and be sufficiently complex).
• Completed in the timeframe set by your assessor.
Your assessor will be looking for a range of documentation prepared by you in your role as project manager (documents are underlined below).
• A specification that identifies requirements, including (but not limited to):
o Problem definition.
o Proposed solution (for new or modified administrative system).
o Goals and objectives (of the new or modified administrative system).
o User requirements/expectations (including features & benefits).
o Performance standards (what performance are you expecting?).
o Internal and external standards (what other standards are relevant?).
o Processes/procedures (which ones will require revision?).
o Budget (what is your price range?).
• Correspondence with prospective suppliers to gather quotes
o Selection of supplier
• Implementation strategies and plans that identify:
o tasks, responsibility, timelines.
• New or revised procedures (at least two) that are:
o clear and concise
o suitable for training.
• A risk plan that shows:
o possible contingencies
o risk minimisation strategies.
• Charts and graphs that show:
o monitoring of administrative system performance standards.
• A skills matrix that shows:
o monitoring of staff training requirements.
• Minutes of meetings showing:
o training
o consultation regarding implementation strategies and plans
o review of system.
• A report that:
o provides a summary of the project
o no more than five typewritten pages
o uses correct grammar and spelling.
Your assessor will also be looking for:
• Consistent monitoring throughout the project.
• Photos or other documentation demonstrating your involvement with the workplace.
• Evidence of your involvement in all stages.
• Documentation completed accurately and completely (dated and signed where required) and submitted in a timely manner.
• Clear and uncluttered graphs and charts.
• Compliance with organisational policy and procedures followed during the project. These may include, but are not limited to:
contracting and tendering policies and procedures.
financial policies and procedures (i.e. budgeting, purchasing).