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CHC52015 Diploma of Community Services
CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
Student Assessment Tasks
Student Name:

Date:


Table of contents
Introduction
Assessment task:
Questions and Answers
Written Tasks
Workplace Observation

Assessment Overview
This unit of competency will be assessed with the following assessment tasks:
Number Method Description Assessment Date due:
A1 Questions and Answers Written Questions and Answers to confirm required knowledge for this unit
A2 Written Tasks Submission of Written tasks demonstrating understanding of impacts of sociological factors on clients
A3 Workplace Observation Observation of ability to analyse and monitor impacts of social and cultural factors on clients
Please note: You must be deemed Satisfactory in all of the assessment tasks to be deemed as Competent in the unit.
Please refer to your Student Handbook for information on:
? Assessment
? Assessment Results
? Appealing an Assessment Decision
? Completion of Assessment Tasks
? Plagiarism
You will be told when your assessment tasks are due by your trainer. Please record these in the Assessment Due Date column above.
Please ensure you have completed and submitted the Assessment Cover Sheet for each task (provided separately)

A1 Questions and Answers
Unit: CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
This assessment task requires you to complete all 10 questions satisfactorily. These may be completed in class or as homework.
The context of assessment
The answers to the questions will assess your required knowledge for this unit.
Resource Requirements
To complete this assessment task the following resources are required:
? Printed assessment recording tools (following pages)
? Pen & Paper OR
? Word processing software
? Internet research
To complete this task you are required to:
? Answer each of the required questions correctly.
? Complete the questions and answers in writing. However, it may be possible for you to provide verbal responses which your trainer/assessor will discuss with you before you start.
Benchmark for assessment
The unit of competency CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services is the benchmark for assessment.
What your assessor will be looking for:
? Understanding of major social and cultural institutions in Australia
? Understanding of consequences of unemployment, political and economic theory and systems
? Understanding of inequality and stratifications
Questions and Answers
Unit: CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
Instructions: (If verbal)
During this assessment the assessor is to ask the questions listed below of the student and allow the student to formulate their own responses. All questions need to be successfully completed to be deemed satisfactory for this task. The questions may be asked during the performance of relevant tasks or at another suitable time for the student. If the student responds in-line with the model answers the Yes box should be ticked. If the student provides an alternative response, be it correct or incorrect, the response should be recorded by the assessor in the space provided. The assessor may rephrase the question to allow for different levels of comprehension and apply flexibility around terminology that may be new to the student. At the conclusion of the questions, the student must be provided feedback on their level of knowledge demonstrated with any action plan as required.
Instructions: (if written)
Students are to be provided with the following questions. Their responses may be either typed or hand written. If the student responds in-line with the model answers the Yes box should be ticked otherwise the No box. All questions need to be successfully completed to be deemed Satisfactory for this task. At the conclusion of the questions, the student must be provided feedback on their level of knowledge demonstrated with any action plan as required.
For the organisation you currently work for, or for an organisation you have worked for in the past, undertake some research and complete the following questions:
Questions Yes No
1. Explain the function of each of the following systems and institutions, and how it impacts on Australian citizens (think of how each relates to you and how government decisions in each system impacts you)Education
• Legal
• Health care & Medicare
• Politics
• Media
• Religion ? ?
2. Go through each of the above systems again and explain (or provide an example) of how people might have experiences of inequality in relation to the above systems / institutions. (for example, how could someone feel that the education system contributes to inequality) ? ?
3. Explain how long term unemployment can impact on both the individual and on the society. ? ?
4. Briefly discuss 3 recent social policy decisions that the Australian government has made and explain how those decisions impact Australian citizens and community work. ? ?
5. Briefly explain Australia’s political system. ? ?
6. Briefly explain Australia’s economic system. ? ?
7. How does inequality affect the society? Give at least 3 examples. ? ?
8. For each of the below social classes, discuss the stereotypes for each in relation to education, healthcare and politics.
o Upper Class
o Middle Class
o Lower Class
o Refugees ? ?
9. Discuss how the stereotypes you identified developed and their impact. ? ?
10. Briefly explain how each of the following factors associated with age impacts on the ageing individual and in family and community settings.
o Dementia stereotypes
o Healthcare system and Medicare
o Financial policy and pensions / Superannuation
o Aged Care policies and systems
Comments:

A2 Written Tasks
Unit: CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
This assessment task requires you to:
• Identify social and cultural issues impacting on clients in Australian society
• Monitor impact of social and cultural factors on community work and services provided to clients.
The context of assessment:
This assessment is designed to assess your ability to analyse and monitor impacts of sociological factors on clients.
Resource Requirements:
To complete this assessment task the following resources are required:
- Computer with word processing software
- Internet for research (if needed)
To complete this task you are required to:
? Complete EACH task below
? You must complete each task thoroughly and in detail in order to provide sufficient information for your assessor to make a competency judgement.
Benchmark for assessment:
The unit of competency CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services is the benchmark for assessment. You are to compare your responses against the standard required. Refer to the assessment record below.
What your assessor will be looking for:
? Your ability to identify institutions and issues impacting on clients
? Your ability to monitor and review the work undertaken for clients

?
Written Tasks
Unit: CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
Instructions to participant
There are two written Tasks in this assessment.
Written Task 1 – Write a Report on the impact of Australian social and cultural institutions on one of your clients.
Written Task 2 – Write a report reviewing the work that you completed with a client and an analysis as to whether or not that work was effective.
Specifically, you must complete EACH of the below tasks for EACH written task. You should complete each written task on a separate paper which clearly indicates Written Task 1 and Written Task 2.
You may need to conduct research on the internet to complete the following tasks. Please ensure that you reference any websites, books, journals that you may have quoted from.
You must complete EACH task below in order to be marked “Satisfactory” on this assessment. Please ensure that you complete each task thoroughly and in detail. You must submit sufficient responses for your assessor to be able to make a competency judgement on EACH task.

Written Task 1
Reflect on one of your clients, and complete the following tasks in relation to that client: Yes No
a. Give a brief summary of who your client is, their age, background and how you came to be working with them. (change names for confidentiality) ? ?
2. Go through each of the Australian systems in Question 1 from Assessment A1 above (eg. Legal, political, etc) and explain how each of them impacts on your client. ? ?
3. Discuss whether your client has any conditions or experiences of inequality, and the impact this has had on them. ? ?
Written Task 2
Reflect on the work you have done with one of your clients, and complete the following tasks in relation to that client (it may be the same or different client from above): Yes No
1. Give a brief summary of the work that you have done with this client and if relevant any services that you have recommended or provided. ? ?
2. What did you do to monitor your work and the services to ensure that the client was achieving goals and the work was having an impact? ? ?
3. Explain how the work you did related to social and cultural factors impacting your client and their community. (for example, if you indicated that your client had trouble accessing legal aid, what did you do to help this?) ? ?
4. What would you change or revise in terms of the work you did that would better enable the client to reach outcomes? What would you do differently next time to enhance outcomes? ? ?

A3 Workplace Observation
Unit: CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
This assessment task requires you to be observed in the workplace providing at least 3 clients with access to services based on socio-cultural information gathered.
The context of assessment:
This assessment must be conducted in the workplace, and is designed to assess your ability to:
- Analyse impacts of social and cultural factors on clients
- Monitor impact of social and cultural factors on community work and services provided to clients.
Resource Requirements:
To complete this assessment task the following resources are required:
? Workplace
? At least 3 willing clients
? Organisational policies and procedures
To complete this task you are required to:
? Complete EACH task below while working with at least 3 clients
? Students must complete each task thoroughly in order to provide sufficient information for your assessor to make a competency judgement.
Benchmark for assessment:
The unit of competency CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services is the benchmark for assessment. You are to compare your responses against the standard required. Refer to the assessment record below.
What your assessor will be looking for your ability to:
? analyse impact of social and cultural factors on clients
? monitor impact of social and cultural factors on community work and services provided to clients
? advise, refer or provide clients with access to services based on socio-cultural information gathered
? monitor and review the effectiveness of work
? understand workplace policies and procedures
Workplace Observation
Unit: CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
Instructions to participant
This assessment must be conducted at your workplace.
You must meet with at least 3 of your Clients and discuss, identify and analyse the impact of socio-cultural issues on them. You must also monitor and review your work with them.
You must complete EACH task below in order to be marked “Satisfactory” on this assessment. Please ensure that you complete each task thoroughly and in detail. You must submit sufficient responses for your assessor to be able to make a competency judgement on EACH task.

Student Name: Date:
Assessor Name:
CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
On at least 3 occasions, the assessor observed the following: Yes No
Student used information to identify and analyse social and cultural factors impacting the client ? ?
Student clarified the health, wellbeing and needs of the client ? ?
Student was able to make informed decisions on the work and/or services required to help client meet their needs and address social and cultural issues ? ?
Student was able to monitor the impact and review the effectiveness of the work and/or services on the client (and their community if applicable) ? ?
Student revised work and/or services provided to the client as needed to ensure still meeting client needs and enhance client outcomes ? ?
Student understood and adhered to workplace standards, policies and procedures ? ?
Assessor Signature:
Student Signature:
Comments / Feedback: